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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Highlands Auto Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Highlands Auto Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Highlands Auto Center in Dallas

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Reviews
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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!



Reviews

Read Our Five Star Reviews

I can't say enough about Chris and his entire team. Their honesty and integrity truly stood out during what could have been a very stressful situation. We brought our Land Rover in for a second opinion after my daughter had taken her vehicle to the Land Rover dealership in Dallas for a routine oil change. She was charged $450 for a high-grade oil change (which already felt excessive, as I typically pay around $250 in Connecticut), and then presented with a list of recommended repairs totaling over $5,000. What was most concerning is that there were no issues with the car prior to the visit. They claimed she needed a new battery, hoses, and several other items. It honestly felt like my daughter was being taken advantage of. I immediately researched reputable shops in the area and came across Chris. From the very first interaction, he was attentive, professional, and genuinely caring. He had my daughter bring the car in for a diagnostic and provided an honest, thorough quote. Come to find out, her car did not need any of the items the dealership had recommended. Thank you, Chris, and thank you to your entire team for your transparency, professionalism, and most importantly, your honesty. It's rare to find a business you can truly trust, and we are incredibly grateful to have found yours. Highly recommend.

4x4 Services, near Dallas, TX

, 01/11/2026

Highlands did a great job of replacing a part on my car. Easy to work with and the work was done quickly. I will go back for future needs.

Collision Repair Services, near Dallas, TX

, 01/08/2026

Hands down the best experience I?ve ever had going to a shop. The service was quick and friendly and the attention to detail was spot on. Helped me and my wife get back on the road quickly. Couldn?t ask for better people to work with. Thank you guys.

4x4 Services, near Dallas, Texas

, 10/23/2025

We took our 2007 Jeep Liberty in due to some engine problems. Well, they looked in over and told what I had already suspected - the engine was in bad shape and loosing oil.The owner of the garage made some phone calls and presented us with a price much lower than we expected. We had them do the job (in one and a half weeks) and one their quoted price, we've driven the Jeep for a few days now without any problems. They did a great job and I would recommend them to everyone. Thanks guys for your detail to your work and low prices. I've ad them work on all 4 cars now, we are very satisfied with the out come of each car. I even bought a used car from them -works great. Thanks again Larry F

, 09/17/2025

Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

Oil Change Special $34.99 + Tax and EPA fee

Free Brake Inspection

Body Work 10% off from original estimate from any other collision shop!

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Companies We Work With

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • BBB (Better Business Bureau)
  • Interstate Batteries
  • Amsoil
  • motorcraft
  • KYB