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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Highlands Auto Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Highlands Auto Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Highlands Auto Center in Dallas

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!



Reviews

Read Our Five Star Reviews

We took our 2007 Jeep Liberty in due to some engine problems. Well, they looked in over and told what I had already suspected - the engine was in bad shape and loosing oil.The owner of the garage made some phone calls and presented us with a price much lower than we expected. We had them do the job (in one and a half weeks) and one their quoted price, we've driven the Jeep for a few days now without any problems. They did a great job and I would recommend them to everyone. Thanks guys for your detail to your work and low prices. I've ad them work on all 4 cars now, we are very satisfied with the out come of each car. I even bought a used car from them -works great. Thanks again Larry F

, 09/17/2025

Great service. Friendly. Reasonable pricing. Good location for us near NW Hwy and Plano Rd.

, 09/16/2025

I am beyond grateful for the amazing service I received here! They fixed my O-ring, gasket cover, and gave my car a tune-up. The work was done thoroughly, professionally, and at a fair price. But what truly touched me was when I noticed later that they went above and beyond, they fixed my bumper without even charging me. That kind of kindness and integrity is so rare to find! Thank you for not only fixing my car but also showing such care. I highly recommend this shop to anyone who wants excellent service and honest people who treat you like family.

, 09/16/2025

I had a problem with my car starting and cranking, and eventually starting smoking. I called highlands auto and they gave me the best price to tow to their shop. They replaced the electrical starter on my car after it went out and they had it repaired and ready to drive within the same day. Fast and efficient. Highly recommend this shop for auto repair. Thanks Highland Auto!

, 09/15/2025

Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

Oil Change Special $34.99 + Tax and EPA fee

Free Brake Inspection

Body Work 10% off from original estimate from any other collision shop!

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Companies We Work With

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • BBB (Better Business Bureau)
  • Interstate Batteries
  • Amsoil
  • motorcraft
  • KYB